Failure Stories

My buddy has North kite which has blown all bladders (all of them) in a week. Two friends who bought the same kite at the same time had the same problem.

He was sent replacement bladders which also popped after first ride.

Now obviously this must be a problem with the kite... maybe the stitching is popping the bladders or something strange. He called and wanted a refund or different kite since he JUST bought this kite. Was told they would sell him a different kite at a discount but not refund for the kite or replace with different kite. They also wanted him to pay return shipping over seas and back if they decided it wasnt a warranty issue.

He still has the kite and is going back and forth with them.

He's come to the conclusion that he is just going to take the loss and set it on fire... selling it would mean giving someone else the problem.

I told him to take a crap in it and mail it back to them.

I will never buy a North product.

[/u]