Bryan,
What's up? You are right to a point. Yes, you didn't say the kite was complete but you also (in the post) didn't say the kite was incomplete. The wingtip battens are a must in PL Venoms. Also for future reference, since I used to fly PLs, they don't fly by themselves. They do auto-zienith. There is a big difference especially when talking to a noob. If in the future someone feels that they don't need to say the kite is complete then nobody can get mad when they get an inflatable without bladders. I didn't say it was complete.
I'm not trying to start an argument or loose friends over this but as a shop owner this needs to be taken care of. If this person lived in St. Pete, would it have been taken care of differently?? Think about it!!!!!!
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